Something Not Working?
If the hob is not working correctly, please carry out the following checks before contacting your local Service Force
Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM SOLUTION
?There is no spark when lighting the gas?Check that the unit is plugged in and the electrical
supply is switched on
?Check that the RCCB has not tripped (if fitted)
?Check the mains fuse has not blown
?Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
?The gas ring burns unevenly?Check the main jet is not blocked and the burner
crown is clear of food particles.
?Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
If after all these checks, your hob still does not operateIn-guarantee customers should ensure that the
correctly, contact your local Service Force Centre.above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
Please note that it will be necessary to provide proof ofelectrical breakdown.
purchase for any in-guarantee service calls.
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